Privacy policy.

At Raising Mamas, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and store your data.

This Privacy Policy outlines how we handle your information when you visit our website, register for our programs, interact with us on social media, or respond to our advertising campaigns.

1. What Information We Collect

We may collect the following personal information:

  • Your name, email address, phone number, and suburb

  • Information you provide when registering for programs

  • Details you share in forms, surveys, or communications

  • Website and social media usage data (via cookies and pixels)

2. How We Use Your Information

We use your information to:

  • Communicate with you about programs, events, and updates

  • Process registrations and payments

  • Personalise your experience with Raising Mamas

  • Improve our services and offerings

  • Run advertising campaigns (e.g. through Facebook & Instagram)

  • Comply with legal obligations

3. How We Share Your Information

We will never sell your data. We may share your information with trusted third parties only when necessary, such as:

  • Payment processors (e.g. Square)

  • Email and marketing platforms (e.g. Mailchimp or Meta Ads)

  • Service providers who help us operate our website and programs

All third parties are required to maintain the confidentiality and security of your information.

4. Facebook and Instagram Advertising

Raising Mamas may use Facebook and Instagram ads to reach people who may be interested in our programs. These platforms may use cookies, pixels, and tracking technologies to help us understand ad performance and show you relevant content.

You can control your ad preferences within your Facebook or Instagram settings at any time.

5. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Withdraw consent for marketing communications

To do so, please email us at info@raisingmamas.com.au

6. How We Keep Your Data Safe

We take reasonable measures to protect your information from loss, misuse, or unauthorised access. Only team members who need your information to support your experience are granted access.

7. Contact Us

If you have any questions or concerns about this policy or how your data is handled, please get in touch:

📧 info@raisingmamas.com.au

8. Changes to This Policy

We may occasionally update this policy to reflect changes in our services or legal obligations. The latest version will always be posted on our website.